Pool & Hot Tub Repair Services

Our skilled & certified technicians can service most all pools and hot tubs/spas. Just give us a call with your spa; Serial Number, Model, Year, any other info you can provide is helpful – we offer repair service in Aspen, Snowmass, El Jebel, Basalt, Carbondale, Redstone, Glenwood Springs and down valley pools and spas.  With over 70 years of combined experience repairing pools and hot tubs, our technicians will complete repairs in an efficient and professional manner. Guaranteed.

Pool & Spa Parts

Our store in Basalt stocks most pool & spa parts. In fact we stock more parts for more systems than anyone in the valley. Bring in your old part or call us with a model number. We are the valleys top choice for in-stock hot tub and pool parts. If we don’t have your part in stock we can order it for you. Get it in 1-2 days for most parts.

Take Care of Your Expensive Hot Tub Purchase

As you already know, a hot tub is a great purchase that serves a host of health and wellness reasons for how and why this purchase is valuable. There are many options when purchasing a hot tub that comes at many different price levels depending on what is included in your purchase. Hot tub prices start at a bit over $3,000 to well over $20,000. The price depends on features, size, reliability, and performance of the hot tub.

A hot tub helps ease the day’s tension and stress and gives you relief from many different conditions such as arthritis, fibromyalgia, back pain, depression, and much more. It only stands to reason that even the lowest price hot tub needs maintenance and the best possible care you can offer.

Hot Tub Repair Services

Our professionally trained technicians can repair your spa, and/or pool. If you reside in or around Aspen, Basalt, Carbondale, Glenwood Springs, Snowmass, or Redstone, give us a call for all your repair needs.

We are a seasoned company with loads of experience in hot tub repair. Seasoned means that a company must remain in business for at least five years to be called experienced. Our company has been in business well over 50-years. Early on, we earned our clients’ trust by completing our service or repair calls efficiently and professionally. Regular maintenance on your hot tub and spa reduces the need for unexpected repairs.
Our repair service includes the following.

    • Pump/motor Repairs
    • Leaks
    • Electrical Repairs
    • Programming
    • Plumbing/heating Repairs

A variety of hot tub repair services may need to be performed over the life of your hot tub or spa. The question becomes, what component needs repair or replacing?

Some of the most common repairs include:

    • Motors
    • Top sides
    • Equipment packs
    • Heaters
    • Filters
    • Pumps
    • Ozone
    • Plumbing
    • Electrical components
    • Control systems
    • Water purification systems

It all starts with the diagnosis of the problem. You’ll want to rely on our service technicians to come out to your hot tub in Aspen. We’ll be able to find out what’s going on based on a complete inspection of the unit and an explanation of what you’ve been experiencing.
Whether you’re experiencing poor water quality, a problem with your jet, or something else, we’ll be able to find the problem and work to get you up and running as quickly as possible.

During the process of providing the repair, we’ll work to find the root cause. Was it a one-time occurrence or will it be something that you’ll face regularly? We can help you to understand the various ways that you can maintain your hot tub. By learning more about preventative maintenance, you can often avoid future repairs.

We will provide a full explanation of the problem and talk to you about the cost to make the repairs. We understand that this is an inconvenience. You want to enjoy your hot tub, and you don’t a repair to cost too much or take too much time.

Many parts are in stock, allowing us to make repairs within the same day as our diagnostic visit. In the event that we have to order parts, we work to get them in quickly.

Once you tell us the problem, we can get to work on discovering the problem. Every day, we have clients call us to disclose error codes, talk about odd humming noises, and even discuss issues with the temperature of the water.

Whatever is going on with your hot tub, we’re confident that we can figure out what’s wrong and make the repair.

There are plenty of ways to avoid costly repairs. Not only do you want to learn about preventative maintenance, but you’ll also want to ensure you hire professionals for all work that needs to be done. Whether you want to relocate your spa or add new features, we’re here to help. DIY repairs can end up costing you more money because of damaging important parts in the process.

You should be able to enjoy your hot tub to the fullest. When we come out to complete a repair, we guarantee our work. We’ll also perform an internal and external hot tub inspection to ensure that everything is working as it should. After all, we want you to enjoy your hot tub for many years to come!

FAQs About Hot Tub Repairs

We’re commonly asked about hot tub repairs. We’ve answered some of the top questions here. If you have additional questions, don’t hesitate to contact us.

Who Can Work on a Hot Tub or Spa?

There’s a difference between spa maintenance and spa repairs. Spa maintenance is something that you can do to cut down costs, including changing out filters and purifiers. The owner’s manual of your spa will likely help with self-diagnosing the most common problems.

When you have a comprehensive problem or you’re not sure what needs to be done, it is better to hire a professional. This ensures that the hot tub repair services are handled properly.

What Replacement Items Will I Need?

Owning a spa means buying a few “replacement items.” This includes a spa cover, filter cartridge, zone cells, and mineral purifiers. You’ll also want a full stock of the chemicals needed to maintain your spa. If you have spa pillows, they’ll deteriorate over the span of a few years, too.

Do I Need a Cover for My Spa?

Yes. You can think of a cover for your spa to be similar to the roof of your house. It’s there to offer protection so that you don’t need repairs as often. Additionally, the cover that comes with most spas is capable of offering sufficient protection, but will need to be replaced every 3-5 years on average. It is worth investing in a high-quality cover, as they will retain more heat, provide greater protection, and will last 3-4 times longer than a traditional cover.


Electrical Requirement of Hot Tubs and Spas

There are two levels of electronics for these such as 120 (110) volt and 240 (220) volt. 120-volt tubs are convertible between 120v and 240v and can either be plugged into a wall outlet or directly wired “hard wired”. A dedicated 240-volt option is hard wired from a circuit breaker directly to the unit.

There is a myth, on a 120-volt tub, that if you hardwire your tub with 240-volts you will get greater water force through the jets. Simply not true, you will get the same amount of jet force with either hookup. However, there is an advantage to using 240-volts and that is the connection will provide a hotter heat output, meaning it heats quicker. A 120-volt circuit will provide you with more flexibility with changing the location simply by plugging it into a wall outlet.

A Directly Wired Hot Tub

Not only is a hard wired 240-volt tub more efficient in heating but they also have more powerful jets. Since there is more current, they can use higher horsepower pumps to push water, causing more pressure coming out of jet.

Our professional technicians are highly trained in electronics but can only work on wiring inside your tub.
*Please be advised that only a qualified, certified electrician must make all electrical connections outside of your tub.


Hot Tub Pump Repair

Consider the pump as the motor. The pump is what keeps your unit functioning and sending water through the jets. The main reason that people buy hot tubs is for the jet power to massage sore muscles.
Quality pumps last five to ten years and when they fail they either have to be repaired or replaced completely. The following issues may arise signaling a pump problem or failure.

    • Notice the water is not coming out of the jets or is significantly decreased
    • Notice a humming, grinding noise from the pump
    • Notice a leak
    • Notice an error code on screen

Hot Tub Maintenance

Your hot tub is an expensive investment. Keep it in excellent working order by scheduling a maintenance check. Maintenance checks assures that your unit remains operational in the best possible manner. Ignoring maintenance checks can cause damage and may incur expensive repairs. These checks include:

    • Checking the filters
    • Water Chemistry
    • Control Panel functions
    • Power Supply
    • Heater and pump inspection

*Due to the COVID-19 19 Virus hitting our country, our business takes extraordinary steps according to CDC guidelines to protect our clients and our technicians.

Celebrating 20 years of FUN in the Roaring Fork Valley!

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